GGS Information Services Service Available Job Openings Listing of all available openings at GGS Information Services http://ggshiring.com/ en-US Mon, 24 Jan 2022 05:17:41 CST 2021-03 (York) Technical Writer (Military/Heavy Equipment) http://ggshiring.com/jobDesc.asp?JobID=190 JOB SUMMARY: GGS Information Services, a globally recognized technical publications and engineering services company serving leading manufacturers in transportation, aerospace, construction and agricultural equipment, has an immediate need for qualified candidates to fill Technical Writer positions. This individual must be proficient in various computer software tools, be highly efficient, and must be willing to work in an environment that is fast-paced with set delivery schedules. This person will either generate publication data for incorporation technical documentation by researching engineering data that may come in the form of engineering prints, Service Bulletins, or Changes in Design; or develop Automotive/Heavy equipment troubleshooting, operator and maintenance manuals for technical publications utilizing customer-supplied source material. PRIMARY DUTIES & FUNCTIONS: Authors technical documentation from source material gathered from engineering resources and/or develops automotive/heavy equipment troubleshooting, operator and maintenance manuals Interfaces with engineers, technical writers, product specialists and technicians Ability to interpret blueprints and detailed engineering specifications is required Must be proficient with a personal computer and various software including desktop publishing, spreadsheet, word processing, illustration, and database programs Strict adherence to using Quality Assurance Plans and Standard Operating Procedures JOB SPECIFICATIONS: Requires High School diploma, in addition to vocational, career, or related technical studies in technical writing or other engineering discipline with 3 to 5 years Technical Writing experience preferred Experience with Army military standards writing (MIL STDs) is highly preferable. Familiarity with heavy truck engine, constructions and vehicle product lines is desirable Must be proficient in desktop publishing software including Arbortext, FrameMaker and/or InDesign. Familiarity with PowerLog-J is desirable. Extremely well organized and must be extremely detailed oriented. "High visibility" position--must have expert communication and computer skills and the ability to effectively work with internal and external customers. Can multi-task and be flexible to work when 'peak' volume periods are encountered Must be able to work to established program schedules, provide reports, and coordinate with global suppliers on an as-needed basis. Must be willing to travel occasionally for on-site customer validations. GGS offers a competitive salary and benefits package including medical, dental and vision benefits, as well as 401(k) plan with company match and tuition reimbursement. GGS Information Services is an Equal Opportunity Employer. The objective of the Company is to recruit, hire, train and promote into all job levels, the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, military service, marital status or sexual orientation. Fri, 8 Jan 2016 14:06:30 CST York, PA 190 2015-10 (Racine) Parts Cataloger/Analyst - Heavy Equipment http://ggshiring.com/jobDesc.asp?JobID=183 JOB LOCATION: Racine, WI JOB SUMMARY: GGS Information Services, a globally recognized technical publications company serving leading manufacturers in transportation, aerospace, construction and agricultural equipment, has an immediate need for qualified candidates to fill a Parts Cataloger (Heavy Equipment) position in Racine, WI. This person will be responsible for data integrity of parts records, determining serviceability of parts and creating, maintaining and updating records. This position ensures that all provided information meets project timing within approved budgets. PRIMARY DUTIES & FUNCTIONS: Research, evaluate and interpret technical, engineering information including part records, technical descriptions and corresponding artwork according to global CNH specifications. Enter new and/or missing information from customer-supplied engineering materials such as ECNs, ECOs, ECRs and BOMs into numerous computer database systems and software. Compiles parts lists and illustrations using various software programs. May conduct a quality assurance review of catalog or manual upon completion. Reviews new and existing catalog figures to verify accuracy and quality assurance upon completion. Ability to work cross functionally in a worldwide environment by interfacing with engineers, technical writers, technicians, and more to become familiar with parts installation and operation methods presently utilized. Proactively communicate with Program Manager regarding project and individual objectives assuring that assignments are fulfilled on time. Ensure quality and accuracy to maintain and increase customer satisfaction. Provide input regarding estimated hours and resources required for projects in order to create an accurate project quote. Assist in identifying and improving areas requiring process improvement. Researches vendor catalogs for art and parts listing information. Reacts effectively to change and performs other related duties as directed. JOB SPECIFICATIONS: Requires high school level education or equivalent in addition to computer, career, or vocational related studies plus 1+ year of work experience with mobile equipment such as agricultural or construction equipment. Must have experience interpreting blueprints and detailed engineering specifications. Must have the ability to use MS Office at an intermediate level. Must be proficient with a personal computer and various software including desktop publishing, spreadsheet, word processing, illustration, and database programs. Proficient with ProE/PDM, IsoDraw, CAD, and Adobe Illustrator is preferred. This position may require the ability to interpret and manipulate manufacturers' and trade catalogs, engineering schematics, and other data relative to operation, maintenance, testing, and service of equipment. WORKING/SUPERVISORY RELATIONSHIPS: This position does not have any specific supervisory responsibilities. Depending on skill level, this position may train other employees. All work is assigned on a task-by-task basis, is done independently, and without close supervision. GGS offers a competitive salary and benefits package, including medical, dental and vision benefits, as well as a 401(k) plan with company match and tuition reimbursement. GGS Information Services is an Equal Opportunity Employer. The objective of the Company is to recruit, hire, train and promote into all job levels, the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, military service, marital status or sexual orientation (EOE, M/W/D/V). For a complete list of all GGS job openings, please visit www.ggshiring.com. Tue, 23 Jun 2015 12:37:01 CST Racine, WI 183 2021-02 (Davenport) Technical Writer (Heavy Equipment) http://ggshiring.com/jobDesc.asp?JobID=205 JOB SUMMARY: GGS Information Services, a globally recognized technical publications and engineering services company serving leading manufacturers in transportation, aerospace, construction and agricultural equipment, has an immediate need for qualified candidates to fill Technical Writer positions. This individual must be proficient in various computer software tools, be highly efficient, and must be willing to work in an environment that is fast-paced with set delivery schedules. This person will either generate publication data for incorporation technical documentation by researching engineering data that may come in the form of engineering prints, Service Bulletins, or Changes in Design; or develop Automotive/Heavy equipment troubleshooting, operator and maintenance manuals for technical publications utilizing customer-supplied source material. PRIMARY DUTIES & FUNCTIONS: Authors technical documentation from source material gathered from engineering resources and/or develops automotive/heavy equipment troubleshooting, operator and maintenance manuals. Interfaces with engineers, technical writers, product specialists and technicians. Ability to interpret blueprints and detailed engineering specifications is required. Must be proficient with a personal computer and various software including desktop publishing, spreadsheet, word processing, illustration, and database programs. Strict adherence to using Quality Assurance Plans and Standard Operating Procedures. JOB SPECIFICATIONS: Requires High School diploma, in addition to vocational, career, or related technical studies in technical writing or other engineering discipline along with 3 to 5 years Technical Writing experience preferred. Must have a strong understanding of hydraulic, electrical and mechanical systems and components, to include testing and troubleshooting. Familiarity with heavy equipment, construction and agriculture product lines is desirable. Knowledge of Technical Documentation to include but not limited to Repair/Service Manuals, Operator Manuals, and Installation Procedures. Must be proficient in desktop publishing software including Arbortext, FrameMaker and/or InDesign. Extremely well organized and must be extremely detailed oriented. "High visibility" position--must have expert communication and computer skills and the ability to effectively work with internal and external customers. Can multi-task and be flexible to work when 'peak' volume periods are encountered. Must be able to work to established program schedules, provide reports, and coordinate with global suppliers on an as-needed basis. Must be willing to travel occasionally for on-site customer validations. GGS offers a competitive salary and benefits package including medical, dental and vision benefits, as well as 401(k) plan with company match and tuition reimbursement. GGS Information Services is an Equal Opportunity Employer. The objective of the Company is to recruit, hire, train and promote into all job levels, the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, military service, marital status or sexual orientation. Wed, 10 Jan 2018 12:44:49 CST Davenport, IA 205 2021-04 (Greensboro) Diagnostic Engineer (Automotive Electrical Diagnostics) http://ggshiring.com/jobDesc.asp?JobID=208 LOCATION: Greensboro, NC JOB SUMMARY: GGS Information Services, a globally recognized technical publications and engineering services company that serves leading manufactures in transportation, aerospace, construction, and agricultural equipment, has an immediate need for qualified candidates to fill the position of Diagnostic Author at our customer's facility. This position is responsible for the development and production of all aspects of electrical diagnostic material required within automotive service information. These aspects include, module system diagnostics, symptom based diagnostics, and other related electrical service information. Development may be in multiple formats and may involve interface with multiple clients both internal and external. Regardless of deliverable or style, this position must ensure timely and accurate completion of tasks which maintain compliance to both corporate and customer standards. JOB DUTIES & FUNCTIONS: Accurately develop system specific diagnostics and electrical service procedures using client supplied information. Follow current diagnostic development procedures and processes as necessary to ensure deliverable meets or exceeds client expectations. Document open issues and follow through on resolution and inclusion. Use Content Development Procedures, Work Instructions, Training and Records according to the corporate quality system. Develop and maintain strong client relationships. Follow-up on all client feedback. Ensure all client revisions/discussions are incorporated and distributed to the teams for action. Complete assignments to support existing business and new business; including new products and services. JOB SPECIFICATIONS: Requires High School diploma, in addition to vocational, career, or related experience in diagnostic authoring along with 3 to 6 years of automotive experience, preferably hands-on automotive repair experience. Experienced in developing diagnostic information for automotive service industry or industry equivalent. Solid understanding of SGML authoring tools, Microsoft Word, Excel, Microsoft Outlook or equivalent email package. Working knowledge of Adobe Acrobat and Photoshop or other similar software. Manage time/workload to ensure successful delivery of projects. Ability to work with domestic and international business cultures. Experience working collaboratively with client service teams in fast paced environment. Excellent written and oral communications skills. Exceptional attention to detail and thorough approach to follow-through on all tasks. Ability to work under pressure and prioritize tasks to ensure efficiencies. Occasional travel may be required (less than 10%). GGS offers a competitive salary and benefits package, including medical, dental and vision benefits, as well as a 401(k) plan with company match and tuition reimbursement. GGS Information Services is an Equal Opportunity Employer. The objective of the Company is to recruit, hire, train and promote into all job levels, the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, military service, marital status or sexual orientation (M/W/D/V). Mon, 5 Feb 2018 08:34:25 CST Greensboro, NC 208 2021-01 (Davenport) Diesel Diagnostic Technician - Heavy Trucks http://ggshiring.com/jobDesc.asp?JobID=191 LOCATION: Davenport, IA JOB SUMMARY: GGS Information Services, a globally recognized technical publications and engineering services company serving leading manufacturers in transportation, construction, aerospace and agricultural equipment, has an immediate need for experienced Diesel Diagnostic Technicians at our Davenport, IA location to develop and validate diagnostic tools and procedures for both engine and electrical systems in technical service publications department. This position is primarily responsible for creating fault tracing methods and verify these methods on the vehicle to confirm that measured values, vehicle read-outs, accessibility, etc. correspond. Also, confirms that the fault tracing content for inclusion in Guided Diagnostics (GD) is verified and ready to release to the workshops. PRIMARY DUTIES & FUNCTIONS: Experience with diagnostics concepts and familiarity with tools used for calibration and system diagnostics. Confirm that the fault tracing content for inclusion in Guided Diagnostics is verified and ready to release to the workshops. Verify methods on appropriate vehicles to confirm the measured values, vehicle read-outs, accessibility, etc. correspond. Understand the overall system functionality and to troubleshoot a complex powertrain. Maintains a positive work environment by behaving and communicating in a professional, respectful and ethical manner with customers, co-workers and supervisors. Reacts effectively to change and performs other related duties as assigned. JOB SPECIFICATIONS: Minimum 10 years of experience in the automotive/heavy equipment industry. College/associate degree preferred, engineering degree is a big plus. Experience with heavy agriculture or construction equipment is preferred. Thorough knowledge of mechanical, hydraulic, air brake, and electrical systems a must. Experience with diagnostics concepts and familiarity with tools used for calibration and system diagnostics. Automotive OBD experience. Must be an analytical thinker and able to understand the overall system functionality and to troubleshoot a complex powertrain. Excellent computer-based authoring skills as well as MS Office. Communication skills (written and verbal) extremely important. Ability to work in a team and independently. GGS offers a competitive salary and benefits package, including medical, dental and vision benefits, as well as a 401(k) plan with company match and tuition reimbursement. GGS Information Services is an Equal Opportunity Employer. The objective of the company is to recruit, hire, train and promote into all job levels, the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, military service, marital status or sexual orientation. Wed, 20 Jan 2016 08:53:01 CST Davenport, IA 191